Overview
Last updated: 31/03/2026
This Cookie Policy explains how Jaylocks Ltd (“we”, “us”, “our”) uses cookies and similar technologies on www.jaylocks.com.
1. About Us
Company name: Jaylocks Ltd
Registered in England & Wales: 16796065
Website: www.jaylocks.com
Email: office@jaylocks.com
Phone: 01502 418888
2. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites function correctly, remember user preferences, and provide information about how visitors use the site.
3. How We Use Cookies
We use cookies to:
- Ensure the website works properly
- Maintain your shopping basket and checkout session
- Process orders and subscriptions securely through our shop
- Improve website performance and usability
- Understand how visitors interact with our website
We do not use cookies for intrusive advertising or to sell your data.
4. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function correctly and cannot be disabled. They include:
- Session cookies that keep you logged in during a visit
- Shopping basket cookies (set by WooCommerce) that remember the items in your cart
- Checkout and order processing cookies required to complete purchases
- Security cookies that protect against cross-site request forgery (CSRF)
Functional Cookies
These cookies remember choices you make to improve your experience, such as recently viewed products or saved preferences.
Analytics Cookies
We may use analytics tools (such as Google Analytics or similar) to understand:
- Which pages are visited most often
- How users navigate around the site
- How long visitors stay on the site
This information is anonymised and used only to improve the website.
Payment Cookies
When you make a purchase, our payment processor Stripe may set cookies to ensure secure and reliable payment processing. We do not have access to or control over these cookies. Please refer to Stripe’s Cookie Policy for details.
5. Third-Party Cookies
Some cookies may be set by third-party services integrated into our website (for example, Stripe for payments, or analytics tools). We do not control these cookies directly. Third-party providers are responsible for their own cookie and privacy practices.
6. Managing Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored
- Delete cookies
- Block cookies entirely
Please note that disabling essential cookies (such as shopping basket cookies) will prevent the shop and checkout from working correctly.
7. Consent
When you first visit our website, you may be asked to consent to the use of non-essential cookies. You can change or withdraw your consent at any time through your browser settings.
8. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be published on this page, with the updated date shown above.
9. Contact Us
If you have any questions about our use of cookies, please contact:
Jaylocks Ltd
Email: office@jaylocks.com
Phone: 01502 418888
“Every business reaches a point where doing everything alone no longer works. Real progress starts when clarity replaces overwhelm and support replaces guesswork.”