Overview

Last updated: 31/03/2026

These Terms and Conditions apply to the use of our website and to any services provided by Jaylocks Ltd (“we”, “us”, “our”). By using our website or engaging our services, you agree to these terms.

1. About Us

Jaylocks Ltd is a business formation and management consultancy providing a range of services to sole traders, start-ups, and small businesses across the UK.

Website: www.jaylocks.com
Email: office@jaylocks.com
Phone: 01502 418888
Registered in England & Wales: 16796065

2. Use of Our Website

You may use our website for lawful purposes only. You must not:

Attempt to gain unauthorised access to the website or its systems
Use the website in a way that causes damage or disrupts service
Copy or reuse content without permission

We may update or remove website content at any time without notice.

3. Our Services

We provide services including (but not limited to):

Companies House Care — an ongoing subscription service (£19/month) covering Confirmation Statement filing, registered office address, and ongoing statutory compliance monitoring
Company Secretarial — statutory filings, director appointments/resignations, share transfers, PSC register updates, change of company name, alteration of share capital, and other Companies House submissions
Company Formation — incorporation of limited companies and related setup services
Security Installation Industry — documentation, compliance packs, staff handbooks, and operational support for businesses in the security installation sector (CCTV, access control, fire alarms, gates & barriers)
Business Support & Consultancy — business development, compliance document preparation, and advisory services
Digital & Online Presence — website setup, hosting, domain registration, email setup, Microsoft 365 configuration
Templates & Downloads — business document templates, policies, and downloadable resources

All services are provided based on the information supplied by you. You are responsible for ensuring that information you provide is accurate and complete.

4. Quotes, Pricing & Payments

Prices for individual services are clearly shown on our website at www.jaylocks.com/services-pricing/
One-off services can be purchased directly through our online shop, processed securely via Stripe
The Companies House Care service is a recurring monthly subscription at £19/month, billed automatically each month until cancelled
Subscriptions can be cancelled at any time in writing; the final billing period will not be refunded once commenced
Bespoke or project-based quotes are provided in writing and are valid for 30 days unless stated otherwise
Payment terms for invoiced work will be stated on the invoice; late payments may result in work being paused
Unless otherwise agreed, all fees for completed work are non-refundable once work has commenced
We do not store card details; all card payments are processed securely by Stripe

5. Cancellations & Termination

You may cancel services by providing written notice. Any work completed up to the cancellation date will remain payable. We reserve the right to suspend or terminate services if:

Payment terms are not met
We are unable to continue due to lack of cooperation or information
There is misuse of our services or breach of these terms

6. Client Responsibilities

You agree to:

Provide timely access to required systems, accounts, and information
Ensure you have permission to grant us access to third-party platforms
Review and approve work where required
Ensure all information provided for Companies House filings and other statutory submissions is accurate and lawful

Delays caused by missing information or approvals may affect timelines. We accept no liability for errors in filings or submissions resulting from inaccurate information provided by the client.

7. Third-Party Services

Some services may involve third-party platforms (e.g. Companies House, HMRC, Microsoft, hosting providers, Stripe, domain registrars). We are not responsible for:

Downtime or faults caused by third-party services
Changes to third-party pricing or terms
Delays caused by Companies House or government processing times
Losses arising from third-party platform issues

8. Intellectual Property

Unless otherwise agreed:

All content, documents, designs, and materials created by Jaylocks remain our intellectual property until full payment is received
Once paid, you are granted a licence to use the materials for their intended purpose
Purchased template downloads are for your business use only; you may not resell or redistribute them

9. Liability

We aim to provide services with reasonable care and skill. However:

We are not liable for indirect or consequential losses
We do not guarantee specific business outcomes
Our total liability is limited to the value of the services provided
We are not responsible for decisions made by Companies House, HMRC, the SIA, or other regulatory bodies

Nothing in these terms limits liability for fraud or where liability cannot legally be excluded.

10. Data Protection

We handle personal data in accordance with UK data protection laws. Please refer to our Privacy Policy for full details on how data is collected and used.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on our website.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

“Every business reaches a point where doing everything alone no longer works. Real progress starts when clarity replaces overwhelm and support replaces guesswork.”